Terms of Service

These Terms of Service (“Terms”) govern your use of the AFKA Business Operations website and services. AFKA Inc., doing business as AFKA Business Operations (“AFKA,” “we,” “us,” or “our”), provides business operational and administrative support services to businesses and professionals.

By accessing our website, contacting us, or engaging AFKA for services, you agree to these Terms.

Services

AFKA provides flexible business support services based on each client’s needs. Services may include administrative and operational support, billing and financial administration, scheduling, documentation, vendor coordination, reporting, process support, staffing support, and other agreed-upon business functions.

The specific services, scope of work, schedule, pricing, and other terms applicable to a client engagement may be established separately in a service agreement, proposal, statement of work, or other written agreement.

Service Availability

Submitting an inquiry through our website, email, telephone, or text message does not create a client relationship or guarantee the availability of services. Services are subject to availability and mutual agreement between AFKA and the client.

Client Responsibilities

Clients are responsible for providing accurate information, reasonable access to the systems or resources necessary to perform agreed-upon services, and timely communication when needed.

Clients remain responsible for their business decisions and for reviewing and approving matters requiring their authorization.

Fees and Payment

Pricing and payment terms are determined based on the services selected and will be communicated before services begin. Any applicable payment schedule, invoicing terms, or additional charges will be outlined in the applicable service agreement or other written arrangement.

Confidentiality

AFKA understands that providing operational support may involve access to confidential business information. We take reasonable measures to protect information entrusted to us and expect clients and support professionals to maintain appropriate confidentiality.

Additional confidentiality obligations may be included in individual client agreements when applicable.

Communications and SMS

You may contact AFKA by email, telephone, website inquiry, or SMS/text message.

If you communicate with AFKA via SMS using your mobile number, you consent to receive customer-care text messages related to your inquiry, services, scheduling, account, or support needs. Message and data rates may apply. Message frequency varies. Text HELP for help. Reply STOP at any time to opt out.

Consent to receive text messages is not a condition of purchasing services.

Privacy

Your use of our website and communications with AFKA are also subject to our Privacy Policy. Please review our Privacy Policy for information about how we collect, use, and protect information.

Third-Party Services

AFKA may use or interact with third-party software, platforms, payment providers, communication services, or other business tools when providing services. AFKA is not responsible for the availability, policies, security, or performance of third-party services outside of our control.

Intellectual Property

The AFKA Business Operations name, branding, website content, written materials, and other original content are owned by or licensed to AFKA Inc. and may not be copied, reproduced, or used for commercial purposes without permission.

No Guarantee of Business Results

AFKA provides operational and administrative support intended to help clients manage their businesses more efficiently. However, we do not guarantee specific financial results, revenue increases, business growth, or other particular outcomes.

Limitation of Liability

To the extent permitted by applicable law, AFKA will not be liable for indirect, incidental, special, or consequential damages arising from use of our website or services.

Any additional responsibilities, limitations, or remedies applicable to a particular client engagement may be addressed in the applicable service agreement.

Changes to These Terms

We may update these Terms periodically to reflect changes to our services, business practices, or legal requirements. Updates will be posted on this page with a revised effective date.

Governing Law

These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-law principles.

Contact Us

Questions regarding these Terms of Service may be directed to:

AFKA Business Operations
AFKA Inc.
Email: info@afkaus.com
Phone: (240) 301-3162